wiz77 Terms & Conditions

In these Terms & Conditions, the following expressions carry the meanings set out below unless the context requires otherwise:

Access to wiz77's real-money betting and gaming services is subject to the following eligibility requirements. You warrant that you meet all of them at the time of registration and on a continuing basis throughout the life of your Account.

• Age: You must be at least 21 years of age. wiz77 enforces this requirement strictly. Any attempt to register an Account while under 21 is a material breach of these Terms.
• Jurisdiction: You must be accessing the Platform from a jurisdiction in which online betting is not expressly prohibited under local law. It is your sole responsibility to confirm the legal status of online gambling in your location before registering.
• Capacity: You must be acting in your personal capacity and not on behalf of any third party. Opening an Account to hold funds on behalf of another person is prohibited.
• Single Account: You must not already hold an active or suspended wiz77 Account. Each individual is entitled to one Account only.
• No Self-Exclusion: You must not be subject to a self-exclusion order placed through wiz77 or any third-party responsible gaming programme.
• Mental Capacity: You must be registering and wagering of your own free will, with full mental capacity, and not under the influence of any substance that impairs your judgement.

To access real-money services on the Platform, you must complete the wiz77 registration process accurately and in full. By submitting the registration form, you confirm that all information provided is true, current, and complete.

• You are required to provide a valid email address, a chosen username, a secure password, and a valid Indonesian mobile phone number for account verification and two-factor authentication purposes.
• You must not use a pseudonym, alias, or fictitious identity during registration. Your Account name must match the name on your government-issued identity document (KTP or passport) as presented during KYC verification.
• You are responsible for maintaining the confidentiality of your login credentials. wiz77 will not be liable for any losses arising from unauthorised access to your Account where such access results from your failure to keep your credentials secure.
• You must notify wiz77 customer support immediately if you suspect that your Account credentials have been compromised. wiz77 may temporarily suspend your Account pending an investigation at its reasonable discretion.
• wiz77 reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason.

wiz77 is required to verify the identity of its players as part of its anti-money-laundering (AML) and responsible gaming obligations. KYC verification is mandatory before a Player's first withdrawal request will be processed.

The following documents may be requested during the KYC process:

• Proof of Identity: A legible copy or photograph of a government-issued ID — Indonesian National Identity Card (KTP), passport, or driver's licence (SIM).
• Proof of Address: A recent utility bill, bank statement, or official correspondence issued within the last three months and showing your registered name and residential address.
• Payment Method Verification: Confirmation that the bank account or e-wallet (BCA, BRI, BNI, Mandiri, GoPay, DANA, OVO, ShopeePay, LinkAja) used for deposits is registered in the same name as the wiz77 Account.

wiz77 reserves the right to request KYC documentation at any time — not only at first withdrawal — where it has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms. Processing of withdrawals will be paused until KYC verification is complete. wiz77 aims to complete KYC reviews within 24–48 hours of receiving a complete documentation package.

All deposits to wiz77 are processed in Indonesian Rupiah (IDR). wiz77 supports deposits via the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, GoPay, DANA, OVO, ShopeePay, and LinkAja. Minimum deposit amounts vary by payment method and are displayed at the point of deposit in the cashier.

• You may only deposit funds from a payment account that is registered in your own name. Third-party deposits are strictly prohibited and will result in a refund and potential account suspension.
• Deposits are credited to your wiz77 Account balance in real time for bank transfers and e-wallet transactions under normal operating conditions.
• wiz77 does not charge fees on deposits. However, your bank or e-wallet provider may apply their own transfer fees, which are your responsibility.
• If a deposit is not reflected in your balance within 30 minutes of transfer, contact wiz77 support with your transfer receipt for manual crediting. Do not resend the transfer before contacting support.
• wiz77 reserves the right to impose deposit limits on individual accounts as a responsible gaming or anti-fraud measure, with or without advance notice.

Withdrawal requests submitted by verified Players during processing hours (08.00–24.00 WIB) are typically processed within 15 minutes to the same bank account or e-wallet used for the Player's most recent deposit. Withdrawals outside these hours are queued for processing from 08.00 WIB the following day.

• All withdrawal requests require completed KYC verification before the first withdrawal is released. Subsequent withdrawals from a verified account are processed without additional documentation unless account circumstances change.
• Withdrawals must be made to a payment account registered in the same name as the wiz77 Account. Withdrawals to third-party accounts are not permitted under any circumstances.
• wiz77 reserves the right to apply a security review to any withdrawal request that it deems unusual or potentially inconsistent with the Account's normal activity. Such reviews are completed within 24 hours in the majority of cases.
• Active bonus funds that have not satisfied rollover requirements cannot be withdrawn. Only the real-money portion of a balance that is not subject to any active bonus restriction is available for withdrawal.
• Minimum and maximum withdrawal amounts are displayed in the cashier and may be updated periodically. Players are advised to check current limits before submitting a request.

wiz77 offers promotional bonuses to eligible Players from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, and tournament prize pools. The following general conditions apply to all promotions unless a specific promotion's terms state otherwise.

• Opt-in: Bonuses are not credited automatically unless explicitly stated. Players must actively opt in to each promotion through the Platform's bonus centre or cashier.
• Rollover requirement: All bonus credits are subject to a wagering (rollover) requirement before they can be converted to withdrawable real-money funds. The applicable rollover multiplier and eligible game list are displayed for each promotion individually.
• Expiry: Bonuses that have not been fully rolled over within the specified timeframe will expire automatically. Expired bonus funds are removed from the balance without compensation.
• Minimum odds (sportsbook bonuses): Where a sportsbook bonus specifies minimum odds, only wagers at or above those odds contribute to rollover. Wagers below the minimum odds threshold do not count toward the requirement.
• Abuse: wiz77 actively monitors for bonus abuse patterns including but not limited to low-risk hedging, systematic exploitation of free-bet structures, and use of multiple Accounts to claim the same promotion more than once. Detection of bonus abuse will result in forfeiture of the relevant bonus and associated winnings, and may result in account suspension.
• Modification: wiz77 reserves the right to alter, suspend, or withdraw any promotion at any time. Where possible, advance notice will be provided to affected Players.

All wagers placed on the wiz77 platform are subject to the specific rules applicable to the product type — sportsbook, live casino, slots, or poker tournament — as displayed within each product section. The following general rules apply across all products.

• A wager is considered accepted and final once it has been confirmed by the Platform and assigned a bet reference number. wiz77 will not cancel or modify accepted wagers except in the specific circumstances set out in the product rules (e.g., event postponement, palpable error).
• Palpable errors: Where wiz77 displays an obviously incorrect price or game outcome due to a system error, wiz77 reserves the right to void affected bets and return the staked amount to the Player's balance. Winnings paid on palpable error prices may be reclaimed by wiz77.
• Void bets: If an event is abandoned, postponed beyond a stated settlement window, or otherwise rendered unsettleable, the relevant wagers will be voided and stakes returned.
• Slot and RNG games: All slot and Random Number Generator (RNG) casino games on wiz77 are supplied by licensed third-party studios. Return-to-Player (RTP) percentages for each game are provided by the studio and are available within the game's information panel.
• Live dealer games: In the event of a live dealer game disconnection, any completed round will be settled on the basis of the result recorded by the studio's servers. Incomplete rounds due to connectivity loss will be voided and the stake returned.
• Maximum winnings: wiz77 applies maximum single-transaction payout limits, which vary by product. These limits are displayed within each game or market. Winnings exceeding the maximum payout cap will be paid at the cap rather than the calculated amount.

The following conduct is expressly prohibited on the wiz77 Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where applicable.

• Registering more than one Account, whether under the same or a different identity, for the purpose of circumventing any restriction, multiplying bonus claims, or any other reason.
• Using automated betting software, bots, scripts, or any other non-human mechanism to interact with the Platform or place wagers.
• Exploiting technical vulnerabilities, software bugs, or pricing errors on the Platform for financial gain.
• Engaging in collusion with other players — including, but not limited to, chip dumping in poker, coordinated live betting strategies, or sharing private match information.
• Using the Platform for any form of money laundering, including structuring deposits to avoid reporting thresholds, transferring funds between Accounts, or any other transaction whose purpose is to disguise the origin of funds.
• Depositing funds derived from criminal activity or using the Platform to facilitate any illegal transaction.
• Harassing, abusing, or threatening wiz77 customer support staff or other players in any communication channel.
• Providing false or misleading information during registration, KYC verification, or any other interaction with wiz77.

wiz77 is committed to promoting safe and responsible gaming for all players. We provide a suite of tools designed to help Players maintain control over their gambling activity. These tools are accessible from the Account dashboard at any time.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Once set, a limit reduction takes effect immediately; a limit increase is subject to a 72-hour cooling-off period before it becomes active.
• Session Time Reminders: Players may configure reminders that appear after a specified period of continuous play, prompting them to take a break.
• Cooling-Off Period: A cooling-off suspension of 24 hours, 7 days, or 30 days may be activated by the Player at any time. During a cooling-off period the Account remains accessible for withdrawal purposes only.
• Self-Exclusion: Players who wish to take a longer break from gambling may self-exclude for a period of 6 months, 1 year, 2 years, or permanently. A self-exclusion request, once confirmed, cannot be reversed before the exclusion period expires.
• Reality Check: The Platform displays a running session clock to help Players keep track of time spent gambling.

For more detailed guidance, resources, and support options, please visit the wiz77 Responsible Gaming page. If you are concerned that gambling is negatively affecting your life or the life of someone close to you, we strongly encourage you to seek assistance from a qualified support service.

All intellectual property rights in the wiz77 Platform — including but not limited to its source code, interface design, brand name, logo, domain name, content, and game integrations — are the exclusive property of wiz77 or its licensed content suppliers. Nothing in these Terms grants you any right, title, or interest in any such intellectual property.

• You may not copy, reproduce, republish, distribute, reverse-engineer, or create derivative works from any element of the Platform without the express prior written consent of wiz77.
• The wiz77 brand name and logo are registered trademarks. Unauthorised use of these marks in any context — commercial or otherwise — is strictly prohibited.
• Game content available on the Platform is owned by or licensed from third-party studios including Evolution Gaming, Pragmatic Play, Pocket Games Soft, NetEnt, Microgaming, and Spribe. Any misuse of that content is subject to those studios' respective intellectual property rights.

To the fullest extent permitted by applicable law, wiz77 excludes all liability for any loss or damage — whether direct, indirect, incidental, special, consequential, or punitive — arising out of or in connection with your use of the Platform, including but not limited to:

• Losses resulting from gambling activity, including lost wagers, whether or not such losses result from Platform errors.
• Loss of profits, revenue, data, goodwill, or business opportunity, even if wiz77 has been advised of the possibility of such losses.
• Service interruptions, system failures, network outages, or any other technical issue beyond wiz77's reasonable control.
• Losses arising from unauthorised access to a Player's Account as a result of the Player's failure to maintain the security of their login credentials.
• Any inaccuracy or incompleteness in information published on the Platform.

Where wiz77 is found liable under any applicable law, its total aggregate liability to you shall not exceed the total amount you have deposited to your wiz77 Account in the 12-month period immediately preceding the event giving rise to the claim.

wiz77 processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering an Account, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, storage, and processing of your personal data as described therein.

Personal data collected during registration and KYC verification — including your full name, date of birth, national identity number, address, phone number, and payment details — is used exclusively for the purposes of account management, identity verification, fraud prevention, anti-money-laundering compliance, and customer support. wiz77 does not sell personal data to third parties for marketing purposes.

wiz77 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material — for example, changes to eligibility requirements, withdrawal conditions, or bonus terms — wiz77 will provide at least 7 days' advance notice via the Platform's notification system and/or by email to the address registered to your Account.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you may close your Account and withdraw your remaining balance before the amendment takes effect.

Minor corrections — including typographical fixes, formatting adjustments, or clarifications that do not alter the substantive meaning of any clause — may be made without advance notice.

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which wiz77 holds its international gaming licence. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, the parties agree to attempt to resolve the matter in good faith through wiz77's formal dispute resolution process before initiating any legal proceedings.

Disputes should be submitted in the first instance by written notice to wiz77's customer support team at the contact details set out in Section 16. wiz77 will acknowledge all formal dispute notices within 48 hours and issue a written response within 10 business days. If the dispute is not resolved through this process, it shall be referred to arbitration under the rules of the arbitral body specified in wiz77's licensing documentation.

By registering an Account and accepting these Terms, you irrevocably submit to the jurisdiction of the relevant licensing authority and agree to be bound by that body's dispute resolution decisions where applicable.

If you have any questions regarding these Terms & Conditions, or wish to raise a formal dispute, contact the wiz77 support team through the following channel:

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page directly, where all relevant tools are accessible without needing to contact support.

For questions about how your personal data is handled, please refer to the wiz77 Privacy Policy.